Palmbay Return & Refund Policy

At Palmbay, we want you to love your order! Every item is made to order, helping us reduce unnecessary waste.

Returns & Exchanges

Because our products are printed specifically for each order, we do not accept returns or exchanges for incorrect sizes, changes of mind, or personal preferences.

Please review our size charts and product descriptions carefully before ordering.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 30 days of delivery.

Include your order number, a description of the issue, and clear photos of the product.

We will review your request and arrange an appropriate replacement or refund for eligible claims at no additional cost.

Order Cancellations

Contact us as soon as possible if you need to cancel an order. Once an order enters production, cancellation may no longer be possible.

Refunds

Approved refunds will be issued to the original payment method. Processing times may vary depending on your payment provider.

Contact Us

For assistance with your order, please use the contact information listed on our website.

This policy does not limit any rights you may have under applicable consumer protection laws.